FAQ

Standard shipping takes 3-5 business days within the US. Express shipping (1-2 business days) is available at checkout. International orders take 7-14 business days.

Yes! We offer free standard shipping on all orders over $150 within the US.

Absolutely. Once your order ships you will receive a tracking number via email. You can use this to track your package in real time.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

We accept returns within 30 days of delivery for unused items in original condition with tags attached. Sale items and limited drops are final sale.

Email us at hello@raicez.com with your order number and reason for return. We will send you a prepaid return label within 24 hours.

Once we receive your return, refunds are processed within 3-5 business days and will appear on your original payment method within 5-10 business days.

Our pieces are designed with a relaxed, streetwear-inspired fit. We recommend sizing up if you prefer an oversized look. Check our size guide for exact measurements.

We use premium heavyweight cotton (300-400gsm) for our tees and hoodies. All fabrics are pre-washed to minimize shrinkage and maximize comfort.

Our garments are pre-washed to minimize shrinkage. We recommend washing in cold water and air drying to maintain the best fit and color.

Every Friday at 12PM EST we release a limited quantity drop. Sign up for our newsletter to get early access and never miss a drop.

Limited drops are exactly that — limited. Most pieces will not restock. Sign up for restock notifications on individual product pages.

Newsletter subscribers get 24-hour early access before public drops. Sign up at the bottom of our homepage to join the list.